Privacy Policy Effective Date: June 10, 2026

Coffee Bono F.Z.E (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services.

1. Information We Collect We may collect the following personal data:

• Name, email address, phone number, and delivery address
• Payment information (processed securely by our payment gateway — we do not store full card details)
• Order history and subscription preferences
• Device and browsing information (via cookies and analytics tools)

2. How We Use Your Information We use your personal data to:

• Process and deliver your orders and subscriptions
• Communicate with you about your orders, subscriptions, and account
• Improve our website, products, and services
• Send marketing communications (only with your consent or where permitted by law)
• Comply with legal and regulatory obligations

3. Cookies and Tracking We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

4. Sharing Your Information We may share your data with trusted third parties who assist us in operating our business, such as:

• Payment processors
• Delivery and logistics partners
• Website hosting and analytics providers (including Shopify) We do not sell your personal data to third parties.

5. Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

6. Your Rights Under UAE PDPL Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the right to:

• Access your personal data
• Request correction or deletion of your data
• Restrict or object to certain processing
• Request data portability (where applicable) To exercise these rights, please contact us at customer-service@coffeebono.com.

7. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law (including tax and commercial record-keeping obligations).

8. International Transfers If we transfer your data outside the UAE, we will ensure appropriate safeguards are in place in accordance with the PDPL.

9. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: Email: customer-service@coffeebono.com Phone: +971 56 762 5746