What is Coffee Bono?

Coffee Bono is a monthly coffee subscription service based in the UAE that delivers freshly roasted specialty coffee from the best local UAE roasters straight to your door. We use a quick quiz to match you with coffees you’ll love, or you can pick a taste profile and receive coffee matched to it, so every bag is personal and exciting.
How does the subscription work?

When you choose a taste profile, pick monthly or a prepaid plan (3 or 6 months), and we roast and ship, different fresh coffee beans from a different local roastery, every month. The subscription auto-renews; you can pause or cancel anytime from your account , or email customer-service@coffeebono.com.
Can I change my preferences?

Yes! Email us at customer-service@coffeebono.com and we will update your taste profile, roast preference, grind type at any time!
What grind options do you offer?

We offer Whole Bean (recommended for best freshness) and several grind options: Fine, Medium, Coarse. Just tell us your brewing method.
How much coffee do I receive each month?

Every month you receive 2 different types of coffees. A 250g main bag + a 100g premium surprise bag = 350g total per box, plus a tasting card.
Where does the coffee come from?

Originally, our coffee is sourced from all over the world, and roasted by trusted local roasteries in the United Arab Emirates. We focus on fresh, traceable, high-quality and sustainable specialty beans that many people would never discover otherwise.
Is the coffee roasted fresh?

Yes! Every bag is roasted to order within 3-5 days of your shipment date to guarantee maximum freshness and flavour.
Do you offer decaf?

Yes, we offer high-quality decaf options. You can purchase it on our "À La Carte" page, on our website at any time.
Can I send Coffee Bono as a gift?

Absolutely! Gift subscriptions are available in 3 months, 6 months prepaid subscription options. The recipient will receive a beautiful welcome box with the coffees, and a professional tasting card with information about the coffees and the roastery.
What if I don’t like a coffee?

We want you to love every cup. If a coffee isn’t for you, simply let us know in your account and we’ll replace it with something better on your next delivery — no questions asked. Just drop us a message to our email customer-service@coffeebono.com, and we will be happy to assist.
How do I cancel my subscription?

You can cancel or pause your subscription anytime from your account dashboard, or email us at customer-service@coffeebono.com. No hidden fees, no hassle.
Is my payment information secure?

Yes. We use industry-standard encryption and never store your full card details.
Do you offer international shipping?

Currently we ship throughout the UAE and to the GCC. More countries coming soon.
Still have questions?

We’re here to help! Contact us through our "Support" page, on our website, or email us at mail customer-service@coffeebono.com. Our will be in touch as soon as possible.