Cancellation policy

Subscription & Purchase Options Cancellation Policy

Coffee Bono subscriptions renew automatically at the interval selected at checkout — monthly, every 3 months (prepaid), or every 6 months (prepaid) — at the amount shown before purchase, until cancelled.

You may pause, modify, or cancel your subscription at any time through your account dashboard or by contacting us at customer-service@coffeebono.com.

To avoid being charged for the next cycle, cancel before your next billing date.

For prepaid plans (3-month and 6-month): cancellation stops future renewals. Deliveries already paid for in your current cycle will still be delivered as scheduled. Amounts already paid for the current cycle are non-refundable, except as required by law.

Promotional bonus deliveries (for example, a free month or free box) apply to the first billing cycle only, unless expressly stated otherwise.

Orders placed during a pre-launch period are charged at the time of order to reserve your subscription; the expected first shipment date is shown on the product page.

Questions? Contact us at customer-service@coffeebono.com.